Operational Intelligence Platform

Real-Time Operational Intelligence for Better Business Decisions

Connect field operations, enterprise systems and executive insight in one digital ecosystem.

Operations Intelligence Decisions
QVOX Strategic Financial Sales Operations Legal Applications
The Challenge for Today's Executive Team

Your data already exists. The problem is that it is fragmented—and arrives too late to act on.

Three operational challenges we consistently hear from business leaders.

01

Fragmented Data

ERP records, spreadsheets, emails and field reports remain disconnected, preventing a consolidated view of the business.

02

Delayed Decisions

By the time reports reach leadership, the operational moment has passed and decisions rely on outdated context.

03

Limited Visibility into Field Operations

Personnel, supervisors, vehicles and service activity in the field are difficult to monitor in real time.

When operational insight arrives late, timely action is no longer possible.

The shift

One Connected View of Your Entire Operation

QVOX connects your existing systems, people and field operations into a single operational flow—turning events into insight and insight into timely action. One accountable technology partner. One connected view.

Integrated Portfolio · Manage, Operate and Support

One Platform. Your Entire Operation Connected.

At the center is QVO Management: five business management domains connected to real-time field applications and technology services. Deploy individual capabilities or adopt the integrated SaaS platform.

QVOX integrates with your existing technology environment through REST APIs (OAuth2), webhooks, project-specific connectors, scheduled data ingestion through CSV, Excel or SFTP, enterprise SSO and operational notifications through WhatsApp Business API, SMS and email.

QVO Management

A SaaS business intelligence platform connecting five management domains with field operations.

Real-Time Applications

Apolo, Ares Total, Perseo and Hera connect mobile and web operations to decision-making.

IT Service Desk

Multichannel support delivered under service levels agreed by contract.

Cloud Infrastructure

Secure, scalable and monitored technology infrastructure on Oracle Cloud (OCI).

Custom Software Engineering

Tailored development delivered through agile methodologies.

How It Works

From Field Activity to Executive Action

See how operational events become timely business decisions.

1

Event

A protection officer reports an incident or a vehicle exits its assigned geofence.

2

Capture

A QVOX application records the event immediately—even in low-connectivity environments.

3

Context

QVO Management connects the event with the broader operational picture.

4

Insight

Leadership receives updated operational indicators without waiting for end-of-period reporting.

5

Action

Decision-makers respond while the information is still actionable.

Enterprise command center

QVO Management: Six Connected Perspectives. One Source of Truth.

QVOX's SaaS business intelligence platform connects real-time visibility, intuitive reporting and operational context in a single source of truth. Five perspectives support business management; the sixth connects field operations through QVOX applications.

FACE 01

Strategic

BSC and strategy maps, KPI status indicators, automated threshold alerts and accountable initiatives.

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FACE 02

Financial

Productivity analysis, 30-, 60- and 90-day cash flow forecasts, P&L reporting and financial KPIs.

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FACE 03

Sales

Sales pipeline visibility, forecasting, tender tracking and proposal management.

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FACE 04

Operations

Live operational KPIs, approval workflows, logistics and human resources integration.

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FACE 05

Legal

Contract lifecycle tracking, corporate records and legal risk monitoring.

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FACE 06

Applications

The sixth face: field operations (Apolo, Ares Total, Perseo and Hera) that feed the cube.

Real-Time Field Operations

Four Applications. One Source of Operational Truth.

Each application combines an Android mobile experience with a web administration panel and feeds operational insight into QVO Management.

Apolo
Apolo
Executive Protection

Manage executive protection teams, duty assignments, offline field reporting and payment confirmations.

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Ares Total
Ares Total
Field Operations Management

Coordinate patrol rounds, assignments, site inspections and configurable field forms.

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Perseo
Perseo
Fleet Management

Track fleets and mobile assets with live GPS visibility, sensor monitoring, geofences and route playback.

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Hera
Hera
Customer Requests

Manage incidents, alerts and customer requests with voice, text and image evidence—even in low-connectivity environments.

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Managed IT Services

The Technology Foundation Behind Your Critical Operations

IT service desk support, secure infrastructure and custom software engineering—coordinated through one accountable technology partner.

Support

IT Service Desk

Continuous multichannel support delivered under service levels defined for each agreement.

  • Response times defined by service level
  • Four escalation levels aligned with ITIL practices
  • Multichannel: email, phone, portal, chat
  • SLAs established by contract
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Oracle Cloud · OCI

Cloud Infrastructure

A secure and scalable Oracle Cloud (OCI) foundation supporting the QVOX portfolio.

  • Scalable infrastructure aligned with operational demand
  • Layered security: firewall, WAF, EDR and 2FA
  • Automated backups and business continuity planning
  • Continuous monitoring and high-availability architecture
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Agile Delivery

Custom Software Engineering

When standard capabilities are not enough, we engineer solutions around your operation.

  • Scrum and Kanban delivery with biweekly sprints
  • Technology stack: PHP, Laravel, React and Node.js
  • Native Android mobile development
  • CI/CD with QA and UAT environments
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Integrations

Connect Your Existing Technology Ecosystem with QVOX

Integrate ERP, CRM, legacy systems and external services through secure, project-aligned mechanisms.

REST APIs

Documented endpoints for bidirectional integration using JSON over HTTPS and OAuth2.

Webhooks

Event-driven notifications sent to connected systems when an operational event occurs in QVOX.

ERP & Enterprise Systems Integration

Integration with ERP platforms and databases—including Oracle, SAP, Siigo and World Office—through APIs, scheduled data exchange or project-specific connectors.

Scheduled Data Ingestion

Scheduled data ingestion through CSV, Excel or SFTP.

Enterprise SSO

Single Sign-On through Azure AD, Google Workspace and SAML 2.0.

Operational Notifications

Operational communications through WhatsApp Business API, SMS and email.

Industry Expertise

Built for Organizations Where Operational Visibility Matters

More than a decade supporting mission-critical operations across Colombia.

Private Security
Transportation
Logistics
Professional Services
Healthcare
Public Sector
SaaS Delivery Model

Adopt the Capabilities You Need—Without Managing the Underlying Infrastructure

We operate the platform, manage updates and support availability commitments defined in each service agreement. You access via web or mobile with your account.

No Upfront Investment Continuous Updates Scalable Delivery Contract-Defined Support Access from Anywhere
Why Choose QVOX

Connect Your Technology. Strengthen Your Operation. Improve Your Decisions.

Integrated Portfolio

Management intelligence, field applications, infrastructure, service desk support and custom engineering through one coordinated relationship.

Agile Delivery

Colombia-based teams deliver measurable progress through agile, iterative releases.

Proprietary Technology

Our own products, not resold: an evolving roadmap and prices without middlemen.

Industry Experience

More than a decade supporting operationally demanding organizations in Colombia.

Long-Term Commitment

Long-standing client relationships spanning five, seven and ten years.

+10
years in the market
38+
companies trust QVOX
4
real-time applications
5
service capabilities

Technology Built Around Your Operation. People Accountable for Results.

Operational Assessment

How Connected Is Your Operation?

Answer five questions to identify your maturity level, key operational risks and recommended next steps for your industry.

Next Step

Turn Fragmented Data into Timely Business Decisions

Connect your operation, gain visibility and support better decisions with QVOX.

Request an Operational Assessment
Let's Talk